Dhangro
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Digital Seva, Aapke Saath

PAN applications without a city trip

New cards, corrections and reprints handled at your counter, with the application status tracked until the card reaches the customer.

PAN card
E-Government

The document everything else depends on

A PAN card is needed to open a bank account, file a return, buy a vehicle or start a business. Getting one used to mean finding a facilitation centre in the district town and then waiting without any way to check progress.

From your counter the application is submitted, the documents are uploaded, and the status is visible until the card is dispatched. When the customer asks where it is, you have an actual answer.

  • New PAN application
  • Correction and update requests
  • Reprint of a lost card
  • Status tracked until dispatch
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What you can do

What you can handle

The three reasons a customer walks in about PAN.

New application

For a first time applicant, including minors and applicants without existing documents on record.

Correction and update

Name, date of birth, father's name or photograph corrections on an existing card.

Reprint

A fresh copy of a lost or damaged card, with the same PAN number.

Status tracking

Acknowledgement number, current stage and dispatch details, all from your panel.

How it works

Four steps at the counter

1

Collect the documents

Proof of identity, address and date of birth, plus a photograph as specified.

2

Fill the application

Enter details exactly as they appear on the supporting documents. Small mismatches cause rejections.

3

Upload and submit

Scan and attach the documents, pay the fee from your wallet, and submit.

4

Share the acknowledgement

Hand over the acknowledgement number so the customer can check progress, and track it yourself too.

Why it pays

Why PAN work brings other work

First step for a new customer

Someone getting a PAN usually needs a bank account, a return filed and eventually insurance.

Nowhere else nearby

Facilitation centres are concentrated in towns. Being the only option in your area is an advantage.

Steady, year round demand

Unlike seasonal services, PAN applications arrive at the same pace all year.

Questions

PAN card — asked and answered

Allotment is usually quick and the physical card is dispatched within a couple of weeks. Exact timelines depend on the issuing agency.

Proof of identity, proof of address and proof of date of birth. The accepted document list is shown in the panel while filling the form.

Yes. The application is made by a parent or guardian, whose documents are submitted alongside.

The reason is shown against the acknowledgement number. Most rejections are document mismatches, which can be corrected and resubmitted.

Also available

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Start handling PAN applications

Register, complete KYC, and the PAN service opens in your panel with the document checklist built in.

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