Tata Play, Airtel Digital TV, Dish TV, d2h and other operators on one screen.
Loading your digital counter
Loading your digital counter
The television stops at the worst moment, usually on a weekend. Your counter is the closest place to fix that, with instant activation and the current pack list.
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DTH recharge covers every major direct to home provider. Enter the subscriber or customer ID from the set top box, pick the pack, and the service is reactivated, usually before the customer reaches home.
Pack prices are pulled live from the provider, including regional and add-on channel packs that are easy to get wrong from memory.
The details that make DTH different from a mobile recharge.
Tata Play, Airtel Digital TV, Dish TV, d2h and other operators on one screen.
Monthly base packs plus regional language and sports add-ons, priced correctly.
Quarterly and annual packs for customers who prefer paying once a year.
A suspended connection usually comes back within a few minutes of payment.
Select the DTH company from the list. The required ID format is shown alongside.
Printed on the set top box, the old receipt, or visible on the TV screen when service is suspended.
Live pack prices, including any add-ons the customer wants.
Pay from your wallet, take the cash, and hand over the printed receipt.
A stopped connection is fixed today, not next week. That urgency brings the customer to the nearest counter, which is you.
DTH is a household service, so the customer often adds a mobile recharge or a bill payment in the same visit.
Yearly recharges carry a bigger value than a mobile top-up, with the same amount of work.
It is printed on the set top box, appears on the TV screen when the connection is suspended, and is listed on any previous recharge receipt.
Most providers restore service within a few minutes. A small number take up to a couple of hours during heavy load.
New connection activation is handled by the provider's installer. Once the connection exists, all further recharges can be done at your counter.
Pack changes after activation are handled by the provider's own service. Confirm the pack name with the customer before paying to avoid it.
Nothing extra to set up if you already run mobile recharge. It is the same wallet and the same screen.